From time-time, you may need to remove or archive users from the Dashboard who are no longer part of your organisation or have stopped using Tended's safety products. You may also need to remove a user if you'd like to promote a non-account user to an account user.
- To only archive a user, steps 1-5
- To completely remove and delete a user, steps 1-8
Let's get started 👇🏻
1. Log in to your organisation's Dashboard
2. Click on the "Employees" tab from the left-hand side menu
3. Using the search bar at the top of the page, type in the employee name, or scroll down until you see their account listed
4. Click "View profile" then choose "Archive" from the bottom of the right-hand panel that opens up
5. Your user is now archived
If you'd like to completely remove users from the Dashboard, continue to follow steps six onward:
6. Click on the "Settings" tab from the left-hand side menu
7. Click on "Archived" heading at the top
8. You'll be shown a list of archived employees. You can restore a user by clicking the refresh icon, or click the bin icon and "Confirm" to permanently delete the user
Have a question or having issues removing or archiving your users? We'd love to help - simply pop us an email to support@tended.co.uk, or start a live chat with us from within the Dashboard or the website via the blue bubble 😊