There are two user types for the Dashboard: account and non-account users.
Account users
Account user option is there for your employees and contractors that need to access the Dashboard, to view safety survey results or access insights and training on our Leadership Development Hub. These users might be leads or managers within your organisation.
- Account users will still receive surveys via the email or SMS that is uploaded
- You can assign account users to groups
- Account users who are promoted to an admin or superadmin can schedule and view survey insights, as well as access our Leadership Development Hub
Non-account users
The non-account user option is there for your employees and contractors that don't plan to use our apps or other safety solutions, but you still want to send them surveys.
- Non-account users will still receive their surveys via the email or SMS that is uploaded.
- For users using SMS, read about CSV formatting best practice here
- For users using SMS, read about CSV formatting best practice here
- You are also able to assign non-account users to groups!
- If you want a user to be able to schedule and view survey insights, they'll need to be an account user and be promoted to an Admin
Get started with adding account or non-account users here.
Once you've uploaded your account and non-account users and set up groups, it's time to schedule your first survey for that culture snapshot: find out how to create them here.
Questions about user types or using the Dashboard? We'd love to help! Simply pop us a message via the live chat (blue bubble) on your Dashboard or drop us an email to support@tended.co.uk 😊